Refund policy
Refund Policy
We have a 30-day refund policy. If 30 days have passed since your purchase, we cannot offer a refund.
To be eligible for a refund, your item must be defective, damaged, or incorrect.
To request a refund, contact us at kayquelopesgama@gmail.com with your order number and photos of the issue. We will review your request and respond within 2 business days.
Non-refundable situations:
- Change of mind
- Wrong size or color ordered by the customer
Refunds will be processed to your original payment method within 10 business days.
For any questions, contact us at kayquelopesgama@gmail.com